Privacy Policy

Effective:

This Privacy Policy explains how FissionPoint Assurance collects, uses, discloses, and safeguards your information when you visit our website.

Please read this policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Site.

1. Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the Site includes:

Personal Data

Personally identifiable information, such as your name, email address, phone number, and job title, that you voluntarily provide when you contact us through the Site or participate in various activities related to the Site.

Derivative Data

Information our servers and third-party analytics services automatically collect when you access the Site, including your IP address, browser type, operating system, access times, and the pages you viewed before and after visiting the Site. This data is processed through Google Analytics 4 (for aggregate site usage analytics), Microsoft Clarity (for session replay and heatmap analysis, which records clicks, scrolls, and mouse movements during your browsing session), and LeadFeeder (for B2B company identification using publicly available IP address records).

Financial Data

Financial information, such as data related to your payment method (e.g., valid credit card number, card brand, expiration date) that we may collect when you purchase, order, or request information about our services. We store only very limited, if any, financial information. All other payment information is stored by our payment processor, and we encourage you to review their privacy policy for more information.

Data from Contests, Giveaways, and Surveys

Personal and other information you may provide when entering contests or giveaways and/or responding to surveys.

2. Use of Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site to:

  • Respond to your inquiries and provide customer support
  • Send you administrative information, such as updates to our terms, conditions, and policies
  • Provide you with information about our services
  • Process transactions and send related information, including confirmations and invoices
  • Monitor and analyze usage and trends to improve your experience with the Site
  • Generate session replays and heatmaps to understand how visitors navigate the Site and identify usability improvements
  • Identify visiting organizations to understand which companies are interested in our services
  • Prevent fraudulent transactions and protect against criminal activity
  • Comply with legal obligations and resolve disputes

3. Disclosure of Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

By Law or to Protect Rights

We may release your information if necessary to respond to legal process, investigate or remedy potential policy violations, or protect the rights, property, and safety of others, as permitted or required by law.

Business Transfers

We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or part of our business.

Third-Party Service Providers

We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance. Our analytics providers include:

We may disclose your personal information for any other purpose with your consent.

4. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we take reasonable steps to secure the information you provide, no method of data transmission or storage is completely secure or impenetrable.

5. Policy for Children

We do not knowingly solicit information from or market to children under age 13. If we learn that we have collected personal information from a child under 13 without verified parental consent, we will delete the information promptly.

If you believe we may have information about a child under 13, please contact us at privacy@fissionpoint.com.

6. Controls for Do-Not-Track (DNT) Features

Most web browsers and some mobile operating systems include a Do-Not-Track (“DNT”) feature. Because no uniform technology standard has been adopted for recognizing DNT signals, we do not respond to them at this time. If a standard emerges, we will update this Privacy Policy accordingly.

7. Options Regarding Your Information

You may review or change the information in your account or request account termination by:

  • Contacting us using the information provided below

Upon your request, we will deactivate or delete your account from active databases. Some information may be retained to prevent fraud, troubleshoot issues, assist with investigations, enforce our Terms of Use, or comply with legal requirements.

You can manage your analytics consent at any time by clicking the “Cookie Preferences” link in the site footer. Withdrawing consent will stop analytics data collection on subsequent page loads. For more details on the specific cookies we use and additional opt-out methods, please see our Cookie Policy.

Emails and Communications

If you no longer wish to receive emails or other communications from us, you may opt out by:

  • Contacting us using the information provided below
  • Using the unsubscribe link in any marketing email we send

8. California Privacy Rights

Under California Civil Code Section 1798.83 (the “Shine the Light” law), California residents may request, once per year and free of charge, information about categories of personal information disclosed to third parties for direct marketing purposes and the names and addresses of those third parties.

If you are a California resident and wish to make a request, please contact us using the information below.

9. GDPR Compliance (European Users)

If you are located in the European Economic Area (EEA), you have certain rights under the General Data Protection Regulation (GDPR). You may request to:

  • Access, update, or delete your personal information
  • Rectify inaccurate or incomplete personal data
  • Object to processing of your personal data
  • Request restriction of processing
  • Request portability of your personal data
  • Withdraw consent where processing is based on consent

To exercise these rights, please contact us at privacy@fissionpoint.com.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for operational, legal, or regulatory reasons. Any updates will be posted on this page along with an updated “Last Updated” date.

You are encouraged to review this Privacy Policy periodically for changes. Changes become effective upon posting.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

FissionPoint Assurance, LLC
Email: privacy@fissionpoint.com
Phone: +1 (571) 576-7737
Mailing Address: 56 Broad Street, STE 14149, Boston, MA 02109